In the past, all types of business telephones were mostly connected through landlines. However, with the rising demands of businesses and the fact that communication is so important, the landline telephone is no longer the right choice. Instead, you will need to purchase an advanced telephone system that offers greater control. Selecting the right telephone system can be difficult, especially when you consider the numerous options available in the market. The following guide will help you understand the pros and cons of different telephone systems and then decide which one to choose.
Arguably one of the most popular choices in this day and age is the VoIP telephone. Connected through the Voice over Internet Protocol, the VoIP telephone offers you much greater control and convenience. You can easily check who’s calling and get access to multiple other features like call waiting. Most importantly, you never have to worry about customers having to stay on hold. If you are running a support business and need to ensure that the telephones remain active around the clock, you should definitely consider selecting the VoIP telephone.
Another major advantage that you get for selecting the VoIP telephones is the fact that they are much more affordable. You can choose from multiple packages that are offered by local carriers and communication companies in your area and select one based on your needs. Since the telephone is handled over the Internet, the costs of calling are much lower than what you would have to pay on a standard landline connection. VoIP telephones are now the standard in modern businesses and are used in local start-ups as well as major Fortune 500 companies. If you are looking for a suitable telephone system for business, you should definitely consider buying a VoIP telephone.
A private branch exchange system, also known as a PBX system, is another very popular choice. It is a suitable choice for any business that has more than 40 employees. The telephone system connects directly to a public telephone system, but it also offers you the option of connecting other items, like the fax machines, computer modems, and even internal phone extensions for communication within the different departments. For any small business owner with around 50 employees or so, the PBX system might be a suitable upgrade. It will help you keep in touch with all of your employees and will also ensure seamless communication with the outside world. You can also connect a telephone with video conferencing in your PBX system to communicate with other branches or affiliated parties.
VoIP and PBX systems are two of the most popular types of business telephone systems in use today.